FAQ
Frequently Asked Questions
What products does your website offer?
We offer a diverse range of high-quality teas, coffees, spices, and chocolates.
Can I modify or cancel my order after placing it?
Unfortunately, once an order is placed, it cannot be modified or canceled. Please double-check your order before completing the purchase.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
How can I contact customer support?
You can reach our customer support team through the "Contact Us" page on our website or by emailing
What payment methods do you accept?
Are your products organic and ethically sourced?
Yes
Are your products sourced from specific regions?
Yes
Can I purchase sample sizes before committing to a larger quantity?
Yes, sample sizes are available for purchase, with a minimum size of 35 kg.
Can I find information about the health benefits of your products?
Yes, you can find information about the health benefits of our products on the specific product pages.
Please note: This information is intended for informational purposes only and should not be construed as medical advice.